Terms of Service

Last updated April 21, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," "User," or "Parent") and TechnoDucks Inc., doing business as Kidgency ("Company," "we," "us," or "our"), concerning your access to and use of the website https://kidgency.com and any related services we provide (collectively, the "Services").

By booking a trial session, enrolling a child in a programme, or otherwise using the Services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

Supplemental terms or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference.

1. About these Terms

In Short: These Terms are the agreement between you and TechnoDucks Inc. (operating as Kidgency).

The Services are operated by TechnoDucks Inc., a corporation registered in the State of Nevada, USA, with its registered office at 5348 Vegas Drive #1485, Las Vegas, NV 89108. References to "Kidgency" throughout these Terms refer to TechnoDucks Inc. acting under that trading name.

These Terms apply alongside the Privacy Notice, the Cookie Notice, and the Safeguarding Policy. Where a conflict arises between these Terms and any of those other documents in relation to a specific subject matter, the document most specific to the subject shall prevail.

2. Who can use the Services

In Short: You must be at least 18 years old and acting as the parent or legal guardian of the child.

By using the Services you represent and warrant that:

• you are at least eighteen (18) years of age;
• you are the parent or legal guardian of the child being booked, or you have been expressly authorised by the parent or legal guardian to make the booking;
• you have the legal capacity to agree to these Terms and to form a binding contract;
• all information you provide about yourself and your child is true, accurate, current, and complete; and
• you will promptly notify us of any changes to the information you have provided.

Children do not hold accounts with Kidgency. Children do not interact with the booking form, payment systems, or account settings. All administrative and contractual matters are handled between Kidgency and the parent or legal guardian.

3. Booking and attending a trial session

In Short: The trial is free, 45 minutes, and can be rescheduled or cancelled by emailing us.

3.1 The free trial

We offer a complimentary trial session of approximately forty-five (45) minutes' duration for eligible families. The trial comprises a live group session and a follow-up assessment ("Skill Map"). No payment or payment card is required to book.

3.2 Joining the session

Following a confirmed booking, we will send a joining link by email, typically within twenty-four (24) hours of the booking. The session takes place at the scheduled time via our online platform. The Parent shall ensure that the child has:

• a quiet, private space suitable for focused participation;
• a working camera and microphone; and
• an adult nearby in case of technical issues or discomfort, without the adult needing to participate in the session itself.

3.3 Rescheduling and cancellation

To reschedule or cancel a trial session, the Parent shall notify Kidgency by emailing hello@kidgency.com at least two (2) hours before the scheduled start time. Where possible, we will accommodate rescheduling to a mutually convenient slot.

Repeated non-attendance without prior notice may result in the suspension of future trial booking privileges.

3.4 Skill Map

The Skill Map is an informal, non-clinical summary prepared by the educator reflecting observations from the trial session, together with general recommendations for the Parent. The Skill Map is provided for informational purposes only and does not constitute a clinical, psychological, or educational diagnostic assessment.

4. Paid programmes

In Short: Paid programmes are not yet active. Pricing and refund terms will be shown before any paid booking.

At the time of publication of these Terms, Kidgency offers trial sessions only. Paid programmes, including the twelve (12) month Learning Journey, will be introduced in due course. When paid programmes are offered:

• full pricing, payment terms, and refund conditions will be disclosed before the Parent confirms any paid booking;
• a separate Refund Policy shall apply and shall be presented at the point of sale;
• where required by applicable consumer protection law (including, for consumers in the UK or EU, a statutory right of withdrawal of fourteen (14) days for distance-sold services), such rights shall be preserved in accordance with the relevant law; and
• payments shall be processed by a PCI-compliant third-party payment provider. Kidgency does not store payment card details.

These Terms shall be updated before paid programmes launch to reflect any additional terms applicable to paid Services.

5. User conduct and session rules

In Short: Sessions are live, respectful environments. No recording, no abusive behaviour, no sharing session content externally.

To ensure sessions are safe, productive, and fair to every participant, the Parent agrees to the following, and shall ensure the child attending also complies:

• Respect. Children shall treat educators and peers with respect. Bullying, insults, harassment, or inappropriate language of any kind will not be tolerated.
• Appropriate setting. The child shall attend from a quiet, appropriately private space, reasonably dressed.
• No recording. The Parent and child shall not record, screenshot, live-stream, or otherwise capture any portion of a session without our prior written consent. This protects every child in the group.
• No redistribution. Session content, teaching materials, and Skill Maps shall not be redistributed, published, or used for any commercial purpose.
• Safeguarding. Any safeguarding concern arising during or in connection with a session will be handled in accordance with our Safeguarding Policy.

We reserve the right to pause or terminate a session, remove a participant, or decline future bookings where these standards are not observed. Where practicable, we will communicate with the Parent before taking such action.

6. Intellectual property rights

In Short: All content on our website and in our sessions belongs to us or our licensors. You may use the Skill Map for your family's personal use, but not reproduce our curriculum commercially.

Unless otherwise indicated, the Services and all content, materials, names, logos, and trademarks contained therein, including but not limited to the programme curriculum, the "Learning Journey" structure, lesson scenarios, character missions, Skill Maps, written and visual materials, and the Kidgency name and logo (collectively, the "Content"), are the property of TechnoDucks Inc. or are licensed to us, and are protected by copyright, trademark, and other intellectual property laws.

Permitted uses. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to:

• access and view the Services for your personal, non-commercial use;
• retain and use the Skill Map and any materials we send you for your family's personal use; and
• discuss your family's experience with Kidgency with friends, family, and in genuine reviews.

Prohibited uses. Except as expressly permitted, you shall not:

• copy, reproduce, adapt, translate, or create derivative works of the Content;
• distribute, publicly display, broadcast, or commercially exploit the Content;
• use the Kidgency name, logo, or marks without our prior written consent;
• scrape, data-mine, reverse-engineer, decompile, or attempt to derive the source code or structure of the Services; or
• circumvent, disable, or otherwise interfere with security-related features of the Services.

7. Service availability and modifications

In Short: We aim to keep things running, but the internet and third-party providers sometimes fail.

We endeavour to maintain the availability of the Services. However:

• outages, connectivity issues, and technical failures may occur for reasons inside or outside our control. Where a session is materially disrupted due to a fault on our side, we will offer a reschedule or make-up session;
• we may modify, suspend, or discontinue any part of the Services at any time, including for maintenance, security, or service improvements. Where reasonable, we will provide advance notice;
• we rely on third-party providers (including, without limitation, hosting, email, and video-conferencing providers). Their availability is outside our direct control; and
• we do not guarantee uninterrupted access to or error-free operation of the Services.

8. Disclaimers and limitation of liability

In Short: Kidgency is educational, not clinical. Our total liability is capped. Your statutory consumer rights are not affected.

8.1 Disclaimer

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Services are educational and developmental in nature. They do not constitute, and are not a substitute for, therapy, psychological treatment, psychiatric assessment, special educational needs (SEN) provision, medical advice, or any other clinical service. If your child has specific clinical, medical, or educational needs, you should consult an appropriately qualified professional.

We do not warrant that participation in the Services will result in any specific educational, behavioural, or developmental outcome. Outcomes vary from child to child and are influenced by many factors outside our control.

8.2 Limitation of liability

Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot be limited or excluded under the law applicable to you.

Subject to the foregoing, and to the fullest extent permitted by applicable law:

• our total aggregate liability to you in respect of any and all claims arising out of or in connection with these Terms or your use of the Services shall not exceed the greater of (a) the amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars (US$100);
• we shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including, without limitation, loss of profits, loss of revenue, loss of data, loss of opportunity, or loss of reputation.

If you are a consumer in the UK or EU, this section does not affect your statutory rights that cannot be waived by agreement.

9. Indemnification

You agree to defend, indemnify, and hold harmless TechnoDucks Inc., its officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• your breach of these Terms or any applicable law;
• your violation of the rights of any third party, including rights in intellectual property;
• your misrepresentation of your identity, guardianship, or the accuracy of information provided.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence.

10. Governing law and dispute resolution

In Short: Nevada law applies, but consumers in the UK and EU keep their home-country consumer rights.

10.1 Governing law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Nevada, USA, without regard to conflict-of-law principles.

10.2 Jurisdiction

Subject to Section 10.3 below, the state and federal courts located in Clark County, Nevada, USA, shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

10.3 Consumers in the UK and EU

If you are a consumer ordinarily resident in the United Kingdom or a Member State of the European Union:

• you retain the benefit of mandatory consumer protection provisions of the law of your country of habitual residence;
• you may bring proceedings in the courts of your country of habitual residence, and we may bring proceedings against you in those courts; and
• if you are a consumer in the European Union, you may access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

10.4 Informal dispute resolution

Before initiating formal proceedings, you agree to contact us in writing at hello@kidgency.com and give us a reasonable opportunity (no less than thirty (30) days) to resolve the dispute informally. Most issues can be resolved without recourse to litigation.

11. Termination

In Short: Either of us can end the relationship. You can ask us to delete your data at any time.

Termination by you. You may end your relationship with Kidgency at any time by discontinuing use of the Services and, if you wish, by contacting hello@kidgency.com or privacy@kidgency.com to request deletion of your records.

Termination by us. We may suspend or terminate your access to the Services, with or without notice, if:

• you or any child under your care materially breach these Terms, including (without limitation) the conduct rules in Section 5;
• you have provided false, misleading, or incomplete information in connection with your booking; or
• we are required to do so by applicable law, regulation, or order of a competent authority.

Termination shall not affect any rights or obligations that, by their nature, are intended to survive termination, including without limitation the provisions concerning intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

12. Changes to these Terms

In Short: We may update these Terms. Material changes are announced at least fourteen (14) days in advance.

We may revise and update these Terms from time to time at our sole discretion. The updated version will be indicated by an updated "Last updated" date at the top of these Terms, and will be effective as soon as it is accessible.

For material changes that affect your rights under these Terms or any ongoing paid programme, we will notify active families by email at least fourteen (14) days before the changes take effect. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of those updated Terms. If you do not agree to the updated Terms, you may terminate your relationship with Kidgency in accordance with Section 11.

13. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Notice, Cookie Notice, Safeguarding Policy, and any supplemental terms applicable to specific Services, constitute the entire agreement between you and us.
• Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
• Notices. Notices to us under these Terms shall be sent to hello@kidgency.com with a copy, for privacy matters, to privacy@kidgency.com.
• Third-party rights. Unless expressly provided otherwise, nothing in these Terms is intended to confer any rights or remedies on any person who is not a party to these Terms.
• Force majeure. We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, acts of war or terrorism, civil unrest, pandemic, strikes, or failure of infrastructure providers.

14. Contact us